We’re proud to have an amazing team

18 years experience in the leisure industry working for David Lloyd and Virgin Active in various roles including Sales and Membership Manager and General Manager.

Strong communicator, putting people at the forefront of everything and winning many awards.
Managed and exceeded budgets whilst delivering the highest net growth over a 5 year period.

A decade of experience working in Operations and Sales across both Leisure and Food Retail with a passionate focus for People Development.

Thrive in a fast-paced and evolving environment with a proven record of delivering aspirational engagement, service and financial targets.

Developed projects in Human Resources from conception to delivery with a multi-faceted aim to recognise and enhance the employee lifecycle.

Associate CIPD Level 5. Have completed various courses including data analytics, GDPR and training. Currently studying Mental Health awareness.

CIM qualified marketer with 10 years’ experience working in higher education marketing and events.

I take an empathy-led approach to walking the customer journey and delivering an exceptional experience for all.

Passionate about breaking down barriers to disadvantaged groups, bringing people together from different walks of life, and giving everyone a voice through storytelling.

Unafraid to challenge the status quo and dedicated to finding creative solutions to customer problems.

An accomplished Technical Lead with more than eight years of extensive experience in developing modern, scalable, user-friendly and high-performance cloud solutions.

I'm passionate about bringing people together. I volunteer in a public organisation focused on community engagement by supporting and encouraging our local communities to thrive.

I find it genuinely exhilarating to be developing a product with meaning. Vivify is an excellent fit for me - they share my values of community. We're going to deliver great resources for our communities to use.

I am a passionate leader and coach with over 9 years of experience driving high-class customer service within customer management centres. My experience comes from multiple positions held as a performance & culture coach, and customer contact manager within the retail and automotive industry. I am passionate about people development, performance coaching and driving efficiency through creating a continuous improvement culture. 

With a background in the Hospitality, Retail & IT sectors I have a wealth of experience in Operations, Project Management and delivering positive business change.

When I’m not acting as personal chef and bartender for my partner, I enjoy running, fishing, football (Wolves fan unfortunately), eating chicken wings and critiquing pints of Guinness. I’m also a father to my cat Mortica, Neil the Panther Chameleon and Barry the Frog.

I have 10 year’s management experience in Leisure, across private health clubs, leisure centres, and franchised gyms. I am passionate about developing and bringing the best out of my team, through gaining a holistic understanding of each team member. I have a Master’s Degree in Strength and Conditioning and have published work within the field in addition to coaching elite-level athletes.

I've worked in the leisure industry for over 10 years across a range of customer-facing roles.

Before joining Vivify, I was busy managing school sites, so I have a breadth of knowledge when it comes to managing and hiring out school facilities.

I’m passionate about ensuring our schools and hirers have the best experience, and I'm always ready at the end of the phone to help, no matter the question!

Hi am Francisca, most call me Fran or Frankie!

I’m a West London University graduate, with a Bachelor of Arts degree in Event Management. I have over 18 years' experience in Customer Service, Sales, Service Admin and data cleansing, HR, Office Management, Co Ordinator roles and for the past 6 years now in Facilities Management and Operations. I've demonstrated experience in luxury brands, live events, within the prestigious automotive industry, luxury retail, corporate events, finance and most recent leisure and sports sector.

I have, always loved being able to deliver a service which people will feel and remember. I love being able provide more than something material, which is why I feel hugely grateful to be in the role I am in and able to lead and provide my wonderful staff in supporting the local communities of my school sites with the facilities to achieve this. 

A linguist with experience in teaching French and German. I am passionate about making a difference to someone's life whether that be in terms of improving education or by working for Vivify where we provide school facilities to give local people the opportunity to take part in activities that improve their physical and mental health! 

I’m a CIMA part-qualified accounts assistant having worked in accounting and finance for over two years. My experience ranges across different sectors like E-commerce and construction recruitment. 

I’m a versatile, adaptable worker who enjoys getting out of my comfort zone and exploring new things. 

I have over 3 years of experience in customer service, including complaints and second level where I was supporting agents on the phone. 

I strive in helping people and delivering an excellent customer service experience, no issue is too big or too small and I always make sure a solution is found.

After moving from Ireland in January 2022 I was looking for the role that suits myself and characteristics and I believe Vivify is the perfect match through there development of local communities in boosting mental and physical health.

I am a newly qualified HR practitioner who prides themselves on being an approachable, passionate, and driven individual. Committed to assisting others create a more efficient and effective way of working.

My favourite thing to do is get dressed up and go out with my friends, sipping cocktails and eating nice food.

 I also have a shopping addiction.

With over 3 years customer service experience, I endeavour to provide the best customer service experience I can to ensure that the customer comes off the call feeling satisfied and supported.

During my time at University, I was president of the Zimbabwean society and finding venues for activities was always difficult. Therefore, I resonated with Vivify’s mission.

I have a background of working with several ethics-first organisations and customer facing roles, providing a high level of customer care backed up with empathy and a strong moral compass. With prior experience as an ecologist, tech support agent, and faculty representative for science at university, I have a well-rounded skill set to problem solve and a dedication for social causes.